Legal

Terms & Privacy Policy

Last updated: April 4, 2025

1. Terms of Service

By accessing and using webdenso.com or engaging Webdenso for any service, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

Webdenso reserves the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the revised terms.

2. Services

Webdenso provides IT services including web development, custom software, mobile app development, cloud solutions, UI/UX design, digital marketing, and social media management. All services are subject to a separate written agreement or proposal signed by both parties.

We reserve the right to refuse service to any individual or entity at our discretion.

3. Intellectual Property

Upon full payment, clients receive ownership of all custom deliverables created specifically for their project. Webdenso retains ownership of all pre-existing tools, libraries, frameworks, and methodologies used in delivery.

Webdenso retains the right to display completed work in our portfolio unless a written NDA specifies otherwise.

4. Payment & Refunds

Payment terms are outlined in individual project proposals. Standard terms require a 30–50% advance before work begins, with the balance due upon project completion.

Refunds are considered on a case-by-case basis. Work already delivered in good faith is non-refundable. Disputes must be raised within 14 days of delivery.

5. Limitation of Liability

Webdenso's total liability for any claim arising from our services shall not exceed the total fees paid by the client in the 3 months preceding the claim. We are not liable for indirect, incidental, or consequential damages of any kind.

6. Privacy Policy

Webdenso is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

7. Information We Collect

We collect information you voluntarily provide — including name, email address, phone number, and project details — when you submit our contact form or communicate with us.

We also collect anonymised analytics data (page views, session duration, device type) via cookies to improve our website experience. This data is never sold to third parties.

8. How We Use Your Information

  • To respond to your enquiries and deliver requested services
  • To send project updates, proposals, and invoices
  • To improve our website and service quality
  • To send occasional marketing emails (you can opt out at any time)

9. Data Security

We implement industry-standard security measures including SSL encryption, access controls, and secure data storage. No method of internet transmission is 100% secure, and we cannot guarantee absolute security, but we take all reasonable precautions.

10. Cookies

Our website uses essential cookies for functionality and analytical cookies (Google Analytics) to understand visitor behaviour. By continuing to use our site, you consent to our cookie use. You can disable cookies in your browser settings at any time.

11. Third-Party Services

Our website may contain links to third-party websites. Webdenso is not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies independently.

12. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, contact us at hello@webdenso.com. We will respond within 30 days.

13. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

14. Contact

For any questions regarding these terms or our privacy practices, please contact:

Webdenso

Salt Lake Sector V, Kolkata, West Bengal 700091

hello@webdenso.com

+91 72785 86820